Retain
Loyalty Program
Points, VIP tiers, and referrals with a customer hub that keeps your best shoppers coming back.
Free plan · Pro $14.99/mo · Max $39.99/mo · 7-day trial on paid tiers
Inside the app
Every screenshot is the real thing.
01 · /app/points
Points Program with 12 Earn Rules
Set your program name, base earning rate, and redemption rate, then switch on any of 12 earn-rule types — purchases, account sign-up, birthday, referrals, reviews, anniversary, SMS sign-up, social follows and likes, punch cards, and spend goals — each with its own points value and active toggle.
02 · /app/vip
VIP Tier Ladder
Build a tier ladder with qualifying-spend thresholds and per-tier benefits — points multiplier, free shipping, early access, birthday bonus — plus custom badge colors. Choose how qualifying spend resets: lifetime, calendar year, or rolling 365 days.
03 · /app/referrals
Dual-Reward Referrals
Reward both sides of every referral: the referrer earns points while the friend gets points, a percentage, or a fixed discount — with a configurable order minimum. Track referrals sent, conversions, and conversion rate, and give members a copy-paste share link.
04 · /app/members
Member Management
A searchable, filterable member table shows every member’s tier, current points, lifetime points, and last activity. Adjust points manually with a logged reason, or download the whole list as CSV.
05 · /app/branding
Branded Loyalty Hub
Style the customer-facing loyalty surfaces with your brand color, logo, hero image, and page copy — a live preview updates instantly. Toggle the customer-accounts Loyalty Hub and the theme-embed floating launcher independently, so every store type is covered.
06 · /app/dashboard
KPI Dashboard with Points Liability
Track active members, points issued and redeemed, and loyalty-driven revenue at a glance. The points-liability widget shows the dollar value of outstanding points and what expires in the next 30 and 90 days — the bookkeeping view most loyalty apps skip.
07 · Getting Started
Guided Setup with an AI Wizard
A built-in getting-started guide covers points, referrals, VIP tiers, the branded page, and members. The AI starter wizard goes further: it analyzes around 90 days of your order history and proposes point values, tier breakpoints, and earn rules — you approve before anything goes live.
Works well with
Retain
Subscription
Subscriptions with best-in-class failed-payment recovery — an agent that saves revenue you'd never chase by hand.
Retain
Direct Marketing
Email + SMS in one place, with AI campaigns and plain-English audience segments.
Convert
Conversion Popups
Popups that respect the shopper — smart timing, brand-matched design, AI copy that converts without the cringe.
Put Loyalty Program to work on your store.
One app, or the whole agentic OS — install what you need, free to start.